Receivables management companies deal in large amounts of data. To extract the most value from large data sets, companies need to develop reports and dashboards to help them proactively identify trends that may be forming to give them an opportunity to react quickly. Reporting is often a largely manual task, compiling information from a variety of sources to provide executives with an at-a-glance picture of the business operations. We assist our clients with designing, developing, and automating the key reports that let executives keep their finger on the pulse of their business.
Try, Measure and Compare New Methods
Beyond the basics, strong reports provide an opportunity to experiment with new methods. Change can be scary, but measured change offers opportunities to try something new, measure the activities and compare the results achieved. With solid reporting capabilities organizations can experiment with new processes and technology while understanding the true effects of change.
Report Segmentation & Analysis
Reviewing reports on aggregate data can be helpful but digging into specific data segments can provide deeper insights into trend analysis. We create detailed reports where data segments can be further explored to find causality. Agent based analysis and skills-based routing are examples of reports that can directly drive the bottom-line profitability of a receivables management firm.
Accessing Reports from Anywhere
With so many executives and managers on the move, being able to access reports anytime and anywhere has become increasingly important. Guru DNA works with reporting solutions that make reports easy to access from desktops, tablets, or mobile devices. Our reporting solutions provide a customized user experience based on the device each user has access to.